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The Car & Van Store Promise

We promise to provide you with the best choice of vehicles

The Hendy Car and Van Store was built to be all about you, our customers. We promise to provide you with the best choice of vehicles, the best prices and best customer service in the area. It's our goal to make peace of mind part of your buying process, as we have for the 160 years we've been trading.

The Car and Van Store is a no-pressure sales environment, where you can browse vehicles at your convenience and compare makes and models of similar size easily. You can test drive as many vehicles as you like. We want the vehicle you choose to be the right vehicle for you.

So if you need any assistance or advice, ask away. Our salespeople won't hassle you. And when you're looking at vehicles, remember that the prices you see are the prices you pay: we don't add any extra administration fees.

If you'd like to know what our customers think of us, we share our customer feedback score and reviews on our website.

We promise to do our very best.

12-month RAC Approved Warranty

Every used vehicle at Hendy Car and Van Store comes with a minimum 12-month warranty for complete peace of mind. This will either be the balance of the manufacturers' warranty, an RAC Approved Warranty covering a comprehensive list of parts*, or a combination of both. For customers looking for a longer period of cover, extended warranties are available to purchase on all vehicles.

*Please see terms and conditions for any exclusions.

RAC 82-point Approved Vehicle Preparation Standard

Every used vehicle at Hendy Car and Van Store is subject to a stringent RAC Approved Preparation Standard. This includes obtaining a vehicle history report and checking its service history and MOT test details, along with a series of comprehensive checks and road tests carried out by our team of qualified engineers.

No Admin Fees

When you buy a used car or van from Hendy Car and Van Store you can rest assured that the price you see is the price you pay, as we don't hit our customers with any unwelcome charges for preparing paperwork, taking card payments or carrying out final vehicle handover preparations.

14-day No-quibble Money-back Guarantee

When you buy a used vehicle from Hendy Car and Van Store, you can do so with total confidence, thanks to our unique 14-day money-back guarantee - allowing you to return the vehicle within 14-days (or 500-miles) if you are not completely satisfied with your purchase.

**Subject to terms and conditions.

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